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Answers to Frequently Asked

Property Tenant Questions

Receive a credit boost each time rent is paid or after guest stays with Livly. 

When is my rent due?


Rent is due the 7th day of every month. For rent payment days falling on a federal holiday, rent will be collected following the reopening of banks 1 business day after the federal holiday. Rent is considered late after the 10th day of every month.




What forms of payment do you accept?


You can submit rent payments using a personal check, money order, cashier’s check, or through our easy and fast online e-pay service using your portal.




How do I request maintenance?


To submit a Maintenance Request or Emergency Maintenance request you may call or mail us, fill out a maintenance request online using your portal.




What happens when my lease is up?


You are required to give us 60 days’ notice to Vacate. Our office will contact you 90-120 days before your lease expiration and will send you Renewal Letter.




I am moving out, when will I get my deposit back?


You will receive Security Deposit and /or Notice of Intention to
Impose Claim on Security Deposit in 30 days.





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